Terms & Conditions

Effective Date: October 2020

Please read the following Terms and Conditions carefully before using the Canadian Eventers website. You agree to be bound by these Terms and Conditions by accessing or placing an order on our website. If you do not agree with any part of these terms, please refrain from using our website.
1. General:
a. Canadian Eventers is an online store specializing in branded apparel and accessories designed for Canadian eventers.
b. By placing an order on our website, you confirm that you are at least 18 years of age or are accessing our website under the supervision of a parent or legal guardian.
c. We reserve the right to modify or update these Terms and Conditions at any time without prior notice. The latest version of the Terms and Conditions will be posted on our website, and your continued use of the site constitutes acceptance of any changes made.

2. Personalized Clothing:
a. All products offered on our website with personalization are custom-designed based on the specifications provided by the customer during the order process.
b. You are solely responsible for the accuracy and completeness of the content specifications, including spelling, provided during the order. We cannot be held liable for any errors or inaccuracies in the design resulting from incorrect information provided by the customer.
c. The colours and appearance of the final product may vary slightly from the digital mock-up shown on the website due to variations in computer monitors and printing processes.

3. Ordering and Payment:
a. When placing an order on our website, you agree to provide accurate and complete information. You are responsible for reviewing and confirming the design details and order summary before proceeding with payment.
b. All payments must be made using the approved payment methods indicated on our website. By providing your payment information, you authorize us to charge the specified amount for your order.
c. In the event of payment failure or suspected fraudulent activity, we reserve the right to cancel the order or request additional verification.

4. Shipping and Delivery:
a. We strive to process and ship orders promptly, but delivery times may vary based on product complexity, order volume, and shipping location.
b. We aim to meet estimated delivery times but cannot guarantee specific delivery dates. Any delivery dates provided are approximate and subject to change without notice.
c. Shipping costs and applicable taxes will be indicated during checkout and added to the order total.

5. Refund and Returns:
a. Please refer to our Refund Policy for detailed information on our refund and returns process.
b. We do not accept returns or issue refunds for custom sports uniforms that accurately match the design specifications provided during the order.

6. Intellectual Property:
a. Any content, including but not limited to logos, designs, and images displayed on our website, is the property of Canadian Eventers or its licensors. You agree not to use or reproduce our intellectual property without explicit written consent.

7. Limitation of Liability:
a. Canadian Eventers shall not be liable for any indirect, consequential, incidental, or punitive damages arising from the use of our website, or any products purchased from us.
b. Our total liability for any claim related to your use of our website or products shall not exceed the total amount paid by you for the specific product giving rise to the lawsuit.

8. Governing Law and Jurisdiction:
a. These Terms and Conditions shall be governed by and construed by the laws of British Columbia, Canada.
b. Any disputes arising from using our website or these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in British Columbia, Canada.

9. Severability:
a. If any provision of these Terms and Conditions is found invalid or unenforceable, such provision shall be deemed severed from these Terms and Conditions without affecting the validity of the remaining provisions.

10. Contact Us:
a. If you have any questions or concerns about these Terms and Conditions or any other matter, please get in touch with our customer support team via info@canadianeventers.ca

Thank you for choosing Canadian Eventers. We hope you enjoy your recent purchase!